- Bike Repairs
- Bike Sales
- Parts for sale
- Donation drop offs
- Etsy & Ebay order pick up
We want to thank everyone for your patience and understanding as we do our best to fill our community’s bike-related needs while also prioritizing the safety of our staff and the public. As we look into June, BICAS will continue offering sales and repair services from the North facing roll up door of our building. Here’s some quick Q&A for common questions we’ve been receiving:
Can I come in?
Not yet. BICAS is basically a building chock-full of “high-touch surfaces.” For everyone’s safety, we will continue keeping the building closed to public entry for now.
When will I be able to come in?
We simply don’t know yet. We are paying very close attention to health and safety guidelines and will let everyone know when we are able to safely open the doors to the public again. Rest assured, we miss you and want things to go “back to normal,” too! But our top priority is your and our safety and well being.
Can I buy a bike?
Yes! There are two options for bike purchases: 1. Email email@example.com with a description of what sort of bike you are hoping for, your budget, and your height/inseam. Our sales team will respond with some photos directly to your inbox! 2. Come during our “open” hours, Wed-Sat, 12-4pm. Be prepared to wait in line. For either option, you are allowed 1 test ride/day. Please make sure you purchase what you actually want because there are no refunds on bikes.
Can I buy parts?
Yes. If you just need a couple of quick things, like a tube or a light, go ahead and hop in line Wed-Sat, 12-4pm. If you’re looking for more than that, we recommend you drop off a list with your name and phone number or email it to firstname.lastname@example.org so that we can gather your items and call you when they are ready for pick up. And please wear a mask if you have one!
What if I need my bike fixed but don’t have much money?
We are doing repairs on a sliding scale, which should make them affordable to most people. If you are not able to pay within the scale, let BICAS staff know and we will work with you. We want everyone to have a safe, reliable method of transportation during this pandemic, regardless of funds.
I heard it might take up to 2 weeks to fix my bike. Can’t I get it any faster?
Our time frames for repair are on par with every other bicycle shop in town, which are all experiencing an unprecedented volume of service requests. That said, one easy thing you can do to help everything go a little quicker is to clean your bike before you bring it in! Also, if your bike is your main mode of transportation, let BICAS staff know at intake and we will prioritize your repair.
Can I donate a bike?
Short answer: Yes! You can drop off donations during open hours, Wed-Sat, 12-4pm. Long answer: Due to increasingly limited capacity as a result of the pandemic we can only accept good condition bicycles and parts at this time. If you have unwanted bikes that are broken/rusty we suggest you take them directly to a metal scrap yard. Thank you for understanding.